Policy on the confidentiality of personal information
Entre Quatre Murs recognizes the importance of protecting your personal information.
The purpose of our policy is to explain how we collect, use and disclose your personal information when you use our website (https://www.entrequatremurs.com/) or retain our services, and what your rights are in this regard.
What does this policy apply to?
This policy applies to personal information, i.e. any information concerning a natural person that allows, directly or indirectly, that person to be identified. This could include, for example, your name, e-mail address, telephone number, date of birth, etc.
Personal information is considered sensitive when it generates a high level of reasonable expectation of privacy, due to its nature or the context in which it is used.
This policy does not apply to third-party websites, including those accessible via links on our website. We are not responsible for these sites. If you visit a third-party website, please consult its policies before submitting your personal information.
What personal information do we collect?
In the course of your interactions with us, we may collect the following types of personal information:
- Your personal contact details, such as name, address, e-mail address and telephone number
- Information you provide to us in connection with our services, including sensitive personal information such as your financial situation.
- Billing information, such as your billing address or bank details
- Recruitment information, such as your curriculum vitae
In all cases, we endeavour to limit the amount of personal information we collect to that which is strictly necessary for the purposes described in the section "What do we use your personal information for? We do not knowingly collect personal information from minors.
Do we collect information through cookies?
When you browse our website, we collect certain information through cookies and other tracking technologies.
Cookies are small text files containing a unique identification number that are automatically deposited on a visitor's computer. Session cookies track information during an open session and are stored only temporarily in your computer's memory. Persistent cookies are deposited on a visitor's computer until they expire or the visitor deletes them.
We use essential and functional cookies to enable you to navigate our website, use its functionalities and personalize your browsing experience according to your preferences (for example, according to your choice of language). You can choose whether or not to enable some of these functional cookies when you log on to our site. However, if you refuse these cookies, this may affect your browsing experience.
We also use Google Analytics to collect information about your use of our website. This information is anonymous, and we use it solely to improve the efficiency and operation of our website. You can choose whether or not to enable these cookies when you log on to our site.
How do we collect your personal information?
We collect your personal information directly from you, with your consent, when you communicate with us (for example, when you contact us for interior design services, fill out a form on our website or respond to a job offer). We may, however, collect your personal information from third parties with your consent, or as permitted by law.
How do we obtain your consent?
Generally, we collect, use and disclose your personal information only with your consent. However, in some cases, the law provides that we may collect, use or disclose your personal information without your consent (for example, when we are required to do so by a subpoena or court order).
By contacting us, voluntarily completing a form with your personal information and browsing our website, you consent to the collection, use and disclosure of your personal information in accordance with this policy. If you provide us with the personal information of a third party, you represent that you have the necessary consent or authority to allow us to collect, use and disclose that information in accordance with this policy.
Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by contacting us as indicated in the "How to contact us?" section.
How do we use your personal information?
In general, we use your personal information for the following purposes:
- Provide you with our products and services
- Create, maintain and improve our relationship with you
- Recruiting staff
- Meeting our legal and regulatory obligations
- Any other purpose authorized by law or to which you consent.
With whom do we share your personal information?
Your personal information is accessible only to our employees and agents whose duties require it. We may also share your personal information with third parties, where required by law, or with service providers (for example, our cloud hosting providers or our accounting department).
In the latter case, we take the necessary measures to adequately protect your personal information by adopting specific contractual measures and by limiting the sharing of your personal information.
Is your personal information shared outside Quebec?
The personal information we collect is hosted on secure servers that may be located outside Quebec, including elsewhere in Canada. We may also share your personal information with business partners outside Quebec (for example, in Ontario) in the course of providing our services. When your personal information is shared outside Quebec in this way, we carry out a privacy impact assessment and put in place contractual commitments to protect the confidentiality of this information.
However, our practices regarding your personal information remain governed at all times by this Privacy Policy.
Our commitment to privacy and data security remains a priority, and we will continue to implement strict measures to ensure the confidentiality and integrity of our users' personal information.
How long do we keep your personal information?
We retain your personal information only as long as necessary for the purposes set out in the Policy and to comply with our legal, ethical and regulatory obligations. After that time, your personal information will be securely destroyed or made anonymous.
How do we protect the confidentiality of your personal information?
The personal information we collect is kept confidential in accordance with applicable legislation. If you choose to send us personal information by e-mail or through a form available on our Web site, we will use only the information required to respond to your message and follow up on it, ensuring that it is kept confidential.
We also take reasonable organizational, technical and physical security measures to protect your personal information against loss, theft, unauthorized access, use and disclosure. For example, we restrict access to our offices and computer equipment, and make our staff aware of the security and confidentiality of the personal information to which they have access.
What are your rights?
You have the following rights:
- The right to access your personal information
- The right to rectify your personal information
- The right to withdraw your consent to the use or disclosure of your personal information to the extent applicable
To exercise any of these rights, please contact us as indicated in the "How to reach us" section.
How can you reach us?
If you would like to know more about the protection of your personal information or wish to exercise your rights or make a complaint, please contact our Privacy Officer at info@entrequatremurs.com.
Updated June 26, 2025